Cancellation Period / Timeframe
Customers can request an order cancellation when the following terms are met:
- After Purchase and Before Shipment – please contact us before your shipment has been shipped (during processing period only)
- After Purchase and After Delivery – you can request a refund if you have received a defective item and item is unopened or used 30 days after receiving the order.
Method of Refund
refunds returned to the same form of payment that has been used, store credit, or to your paypal account
Damaged / Defective / Incorrect Goods
Damaged, defective or incorrect goods can be replaced, partially refunded or fully refunded.
How to request a return or a refund
To start a return please contact the following Email : firstname.lastname@example.org and we will reply shortly
Shipping & Packing Costs
We use different carriers in different parts of the world, please contact us for additional shipping rates.
Returned shipping fees would be at customers expense, only if the items are damaged or wrongly received
Delivery Charge on Returning Goods
The customer will need to pay for sending goods back to safeseas warehouse, the shipping address will be provided after opening a return request to the following email : email@example.com
Products Returned Exceeding the Cancellation Period
Mention if consumers can return products after the cancellation period.
- If so what amount or percentage will they receive?
- Explain what the procedure is. Phone, Email, Form, etc…
Terms and Conditions
Terms and conditions for safesea website
Returning goods policy
Due to strict cosmetic products regulation, we do not accept product returns. only if the product has been damaged or you did not receive the correct item you may claim a refund, please contact firstname.lastname@example.org to open a return .